Patient Journey

Your journey at our practice involves a sequence of care events. Patient care refers to the preservation of physical and mental well-being via the prevention, diagnosis and treatment of a disease. Our team of doctors, nurses and caregivers are well-trained to provide exceptional healthcare throughout the process. Your illness is regularly monitored which decreases the need for multiple tests. 

We believe in personalised care: the involvement of family members and the patient’s decision to choose the best treatment option. Further, improvement of your health after the treatment is well established by rehabilitation and regular follow-ups. 

We provide the best physical comfort at our practice which includes minimal noise levels, clean surroundings, assistance with your daily needs and recognising the needs of your family members. 


Book an appointment online or walk up to our practice counter. You can also call us on . We will schedule an appointment depending on your requirements and the availability of our doctors. 


General consultation involves an assessment of your symptoms. Dr. Sathu will take your medical history, ask a few questions and perform a physical exam. Diagnostic tests and imaging tests may be ordered to establish the type and extent of your medical condition. 


One or more of the following diagnostic tests may be ordered, depending on your medical condition:

  • Blood tests to assess your general state of well-being.
  • Pathology tests to help establish the nature and cause of a disease.
  • Imaging techniques such as X-ray, CT-scan, and MRI to provide images of internal organs and establish the exact stage of any disease.
  • Biopsy to obtain a small sample of tissue or fluid containing a suspicious growth within the body to be examined in the laboratory.
  • Nerve conduction studies to measure how well and how quickly nerves send electrical signals to the muscles.

Preparation for Treatment

  • Dr. Sathu will review the results of your diagnostic tests and discuss the best treatment options available for you. Your treatment may involve medications, surgery, or therapy, the details of which will be explained to you.
  • Inform Dr. Sathu of any medications you are taking, particularly blood-thinners, as there are some you may need to stop taking prior to treatment. 
  • Discuss any medical conditions you have had that could interfere with treatment. 
  • Inform Dr. Sathu whether you are allergic to any medications or to anaesthesia. 
  • You may be advised to stop smoking, limit alcohol intake, lose weight or follow a certain diet, depending on your condition.

Treatment Options

The treatment plan includes the standard of medical care for your disease or condition. 

Dr. Sathu may prescribe certain medications to help reduce pain and any associated symptoms. Multivitamins and minerals may be prescribed. Treatment may involve minimally invasive surgical procedures (with a small incision), or open surgery to treat major health issues and trauma. Some patients may require blood transfusion. 

Certain conditions may also require complementary treatments such as acupuncture, massage therapy and diet modification. 


Dr Sathu may suggest rehabilitation, a treatment method designed to facilitate recovery after a serious injury, illness or surgery. This is aimed at restoring physical, sensory, intellectual, psychological and social functions. A rehabilitation program often includes stretching and bending exercises, massage, stability exercises, physiotherapy, heat therapy, and cognitive or communication exercises. 

Follow-up Care

Regular follow-up with Dr. Sathu after treatment is necessary to assess your emotional and physical well-being. Regular follow-up can minimise complications related to treatment. The results of the treatment will be discussed. Blood tests may also be performed to ensure that you achieve and maintain optimal health.